At Shree Gold Private Limited, we are committed to maintaining a fair, transparent, and legally compliant process for every transaction. Please read our Return & Refund Policy carefully before using our services.

1. Nature of Our Services

Shree Gold Private Limited purchases old gold, silver, platinum, jewellery, coins, and other precious metal items from customers. We do not sell physical products through our website.

2. No Return Policy

Once a transaction has been completed, the valuation has been accepted, payment has been made, and ownership of the item has been transferred to Shree Gold Private Limited, the transaction is final. The sold items cannot be returned or exchanged.

3. No Refund Policy

Since our business involves the purchase of precious metals and payment is made immediately after successful valuation, refunds are not applicable once the transaction has been completed.

4. Transaction Verification

Customers are requested to carefully review the valuation, weight, purity, offered price, and payment details before accepting the offer. Once the customer confirms the transaction, it cannot be cancelled.

5. Payment Issues

If you experience any delay or issue with your payment due to banking or technical reasons, please contact us immediately. We will investigate the issue and resolve it as quickly as possible.

6. Cancellation

Customers may decline our valuation offer at any time before accepting payment. However, after payment has been successfully processed, the transaction cannot be cancelled.

7. Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

Shree Gold Private Limited
Website: www.shreegoldpvtltd.com
Email: shreegold05@gmail.com
Phone: +91 9073905333